Terms and Conditions
By proceeding I acknowledge that I have read and agree to the following terms and conditions:
All sales made by Milltex Blanks Inc ("seller") to you ("customer") are governed by the following Terms and Conditions of Sale, unless otherwise indicated by Milltex Blanks Inc in writing.
Wholesale Account Qualification:
Milltex Blanks Inc is an apparel wholesale company manufacturing blank apparel primarily for the decorated apparel industry, which includes, but is not limited to, screen printers, embroiders, promotional products, and direct-to-garment printers. Once the customer sets up an account, we may need additional information, including but not limited to a copy of the resale certificate. The account approval process may take up to 2-3 business days.
Pricing
Prices are in US Dollars and FOB Milltex Blanks Inc warehouse, unless otherwise stated. All prices are subject to change without notice. All orders will be shipped at prices prevailing at the time the order is shipped. Any price disputes should be notified to Milltex Blanks Inc in writing within 30 days of the invoice date. Any disputes and claims brought after 30 days regarding price shall be deemed time-barred and waived.
Based on demand and sales, Milltex Blanks Inc reserves the right to change or discontinue styles, colors, sizes, fabric, and/or change packaging, without notice. Slight variances in color can occur from order to order.
Please contact your sales representative or Customer Service, or log in to your account for up-to-date pricing information, stock levels, and restock dates on any item. Prices, product availability, and delivery conditions are subject to change without notice.
Payment Terms:
All orders must be prepaid unless pre-approved for credit terms. We offer credit terms on orders approved by our factor. The approval process for terms may take several days; for rush orders, we recommend paying by credit card.
Wholesale prices shown reflect a 1.5% discount from our standard prices when purchasing orders using cash, check, e-check, or established net terms. Orders paid with a credit card will receive standard prices.
We accept payments through all major credit cards, wire transfers, cashier's, or business checks. Acceptance of checks requires prior approval from Milltex Blanks Inc. Accounts with returned checks for any reason will be charged $35 per occurrence. For orders placed via email, to be paid by credit card, we require a copy of the cardholder's identification and completion of the credit card authorization form, for your own protection and security.
Payment for ordered goods is due and payable pursuant to the time period/terms specified on the invoice and these Terms & Conditions. A service charge of 1½% per month or the maximum permitted by law will be charged on all payments for goods not received within the number of days specified on the invoice. Customers shall be responsible for all costs, expenses, collections agency commissions, and reasonable attorney fees that Milltex Blanks Inc may incur in the collection of any past-due invoices. Milltex Blanks Inc, in its sole discretion, may terminate customers' accounts at any time should a breach of these terms and conditions occur.
Orders and Shipping:
All orders received by 12:00 PM (EST) are usually shipped the next day, through UPS Ground or Freight LTL. However, shipping times may vary due to high volume of orders, and/or unforeseen circumstances and factors outside our control. Bulk orders may require additional time.
There is no minimum order quantity. The quickest way to place and process orders is online at milltex.co. Customers can also email us the purchase orders at web@milltex.co.
Customers will receive an order confirmation via email once they place an order online. If you did not receive an order confirmation, we did not receive the order. Please contact Milltex Blanks Inc if you do not receive an order confirmation. An invoice is emailed once the order ships and has the tracking number on it. Customers are also able to check their order status online in their account.
Any additions to existing orders already in process will be considered a new order. Any cancellations or changes once the order is in process or packed are subject to a handling and restocking fee of 15%.
Milltex Blanks Inc ships to both commercial and residential addresses and offers Free Freight programs to qualifying price tiers. Milltex Blanks Inc will not be responsible for any shipping delays, non-delivery, damage, or loss caused by the carrier during shipping. Milltex Blanks Inc will not be responsible for shortages occurring when shipments are directed to a third party other than the customer. Customer is responsible for all freight charges, FOB Milltex Blanks Inc's Warehouse. Ground freight costs provided during checkout or quotations are estimates and subject to variations based on size, weight, dimensions, locations, and other factors. Residential deliveries carry a surcharge.
Milltex Blanks Inc reserves the right to choose the ship method and/or carrier for orders that qualify for Free Freight. Samples and special sales/promotional items may not qualify for free freight.
Additional carriers such as FedEx are offered, however, the online checkout system only offers UPS as the primary shipping carrier. Please email to web@milltex.co and advise if you have a specific shipping preference or have an urgent request. We will do our best to accommodate your request.
Refused and unclaimed shipments or those returned due to customer error are subject to a 15% restocking fee in addition to all freight charges.
Milltex Blanks Inc reserves the right to refuse any order at its sole discretion.
Will Call Orders:
Local customers are welcome to coordinate pick-up by contacting customer service at web@milltex.co. Please check your order status online or call ahead for pick-up time and order status before arriving. Please call and advise if you have a specific shipping preference or have an urgent request. We will do our best to accommodate your request.
Orders not picked up within 5 days of notification that the order is ready for pick-up will be canceled and restocked with a 15% restocking fee (minimum charge is $25). It is the customer's responsibility to ensure the contact information on the account/order is up to date, so our customer representatives can get in touch with you when needed.
Milltex Blanks Inc ships worldwide; however, customers are responsible for all shipping, duties, and taxes and are responsible for clearing customs. International orders do not qualify for Free Freight. Freight for orders placed online will be added and charged prior to shipping.
Restrictions on Sale:
Customers are prohibited from selling Milltex Blanks Inc products other than through a Milltex Blanks Inc approved channel of distribution. Violation of this condition may result in the immediate termination of the customer's account. Only those customer internet sites authorized in writing by Milltex Blanks Inc may sell and advertise Milltex Blanks Inc products. Milltex Blanks Inc also reserves the right to prohibit Milltex Blanks Inc products from being advertised and/or sold via the internet.
Return Policy and Claims:
Complete customer satisfaction is our primary goal at Milltex Blanks Inc. Due to possible human error, it is the customer's responsibility to verify that the merchandise received matches what was ordered and resolve any claims with Milltex Blanks Inc before garments are altered. It is the customer's responsibility to inspect and test all merchandise before washing, printing, or any type of decorating. Once merchandise is altered in any way (screen printed, embroidered, relabeled, washed, dyed, embellished, etc.), the customer cannot return or make any claims/exchanges.
Product claims must be made within 14 days of receipt of goods. Goods must be returned in original condition and accompanied by a copy of the original packing list. Returns will only be accepted with prior authorization. Return shipments will be refused if not accompanied by a Return Merchandise Authorization (RMA or RA) code. Customer is responsible for all return freight charges. Samples and items on special/clearance are non-returnable. Returned goods may be subject to a 15% restocking fee.
Once your return is received and inspected by our warehouse return department, we will process your refund and automatically apply a credit to the original form of payment. Please allow 5-7 business days for processing.
Product Testing / Performance:
Customers must inspect and conduct their own testing on all products prior to purchasing or decorating in bulk.
Most of our products are dischargeable. Customers are encouraged to test samples prior to proceeding with production. Due to various mechanical procedures, environment, and/or chemicals used, differences in results may occur. This is considered normal.
All of our products come with a tear-away tag and have care instructions. Care instructions for each product may vary, so please check the neck label for accurate information.
Milltex Blanks Inc may make periodic updates to garment specifications. Current inventory may include a balance of garments from a previous specification. We follow and ship by FIFO practice (First In, First Out).
Vintage / Garment Dye Collection:
The Vintage collection achieves its authentic look and feel through special dye and mineral wash processes, which create unique and natural variances in texture, distress, and shade. These are intentional and are NOT considered defective. Please take care as the colors may transfer. Wash separately. Avoid contact with pale fabric & surfaces, and follow our care instructions carefully.
Product Warranty:
Milltex Blanks Inc does not make, and hereby disclaims, any and all warranties, express or implied, including without limitation any warranties of merchantability or fitness for a particular purpose.
Printing Guidelines:-
We recommend Certain Printing Guidelines for Styles and advise our customers to test printing before completing bulk operations .
Please note we do not accept any Returns of Product which have been decorated/printed on .
Limitation of Liability:
In no event shall Milltex Blanks Inc be liable to the customer for any loss of profit, interruption of business, or any special, indirect, consequential, or incidental damages arising in contract (including breach of warranty), in tort (including strict liability or negligence) or otherwise, even if Milltex Blanks Inc has been notified or otherwise made aware of the possibility of such damages