FAQ
We offer EQP Fixed Pricing – no order quantity complexities. We're here to replenish your stock at a fixed discounted rate. If you qualify for this pricing, once approved, it stays in place as long as you're an active customer.
We just need you to send in a Resale Certificate and a signed W9 form to set you up as a business. Once received, your account will be ready for ordering within 2 hours to 1 business day.
If you are not yet a registered as a business but would want to place a bulk order - you can order from our Retail website retail.milltex.co - we have some very good bulk qty pricing there if you can order packs of 4s,12s etc.
We ship from our 40,000 sq. ft. warehouse facility in Tonawanda (Buffalo), New York, and serve customers nationwide. Transit time once shipped is typically 2–3 days for the East Coast and 5 days for the West Coast.
Not at all — we offer free shipping on all orders over $250, so you don't need to worry about added freight charges affecting your cost per unit.
Orders received by 2 PM are shipped within 1–2 business days, with most going out the next business day.
- Small packages go via UPS
- Bulk shipments via LTL freight If you require a lift gate or delivery appointment, just add a note on your PO.
We accept all major credit cards (including AMEX), ACH, and checks.
- No credit card processing fees – ever.
Yes — Net 30 terms can be extended after your first order, subject to approval by our credit underwriter.
- The application is simple and does not require trade references.
You can place orders via our online portal, but please note that inventory shown there reflects only our Buffalo warehouse.
For bulk orders or items showing out of stock, email your PO so we can:
- Check our Canadian warehouse for availability
- Accept backorders if needed
Send POs to:
Yes — we offer a Sample Kit for a $25 deposit, featuring a curated selection of our best-selling fleece and tee styles. The full deposit is credited toward your first order.
Every customer is assigned a dedicated CSR team. If anything falls short of expectations, just reach out via email or phone, and we’ll take care of it promptly.